Returns + Exchanges

Return & Refund Policy

At auto lift supplies, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

📅 30-Day Return Policy

We offer a 30-day return policy. You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be:

• In the same condition that you received it (unused, uninstalled, and free of damage).
• In the original packaging with all included parts, manuals, and accessories.
• Accompanied by a receipt or proof of purchase.

📦 How to Start a Return

To initiate a return, please contact us at contact@autoliftsupplies.us. Items returned without prior authorization will not be accepted.

If your return is approved, please ship the product to our return center:

auto lift supplies
1201a Sheffler Dr
Chambersburg, PA 17201

🚚 Return Shipping Costs & Fees

Defective or Damaged Items: If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.

Customer Remorse: If the return is for any other reason (such as change of mind or incorrect order placed), the customer is responsible for all return shipping costs.

Restocking Fees: We do not charge any restocking fees for returned items.

💳 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method within 7–10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

🔄 Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

⚠️ Non-Returnable Items

The following items are not eligible for return:

• Custom or special-order products.
• Items marked as “Final Sale.”
• Gift cards.